Affordable Walt Disney World Vacation Updates
THE DISNEY NEWS
March 08, 2005
Copyright © 1999 - 2005 by John P. Gross. All rights reserved.
=================================================
To subscribe to Affordable Disney's blog, click the following
icon:
Or copy and paste the following URL into your RSS Reader:
http://affordabledisney.blogspot.com/atom.xml
=================================================
Hi Everyone,
This just in...
DISNEYLAND, CALIFORNIA
How to join the ESPN Zone MVP Club for FREE and receive a
$20 Voucher to any ESPN Zone!
VEGAS
Strip View Tower Rooms from $45 at this Hotel & Casino!
Valid April through July, 2005. Single/Double Occupancy.
Hurry! Make your reservation by March 17, 2005 to take
advantage of these special rates.
Log in today. Not a member? Join our Disney family here.
Now... Lean back, prop up your feet, and take a Disney break!
=================================================
DON'T LEAVE HOME WITHOUT IT!
Disney offers special deals to Disney's Visa cardholders.
Plus, you'll get 25 Disney Dream Reward Dollars FREE after
your first purchase! For more details, click here.
Universal offers special deals to Universal Entertainment
MasterCard cardholders. Apply now and receive a movie ticket
with your first purchase! For more details, click here.
=================================================
A visitor writes:
"I was recently at the universal studios in FL and wanted
some contact info for their guest relation dept. is there an
address, tele.# or e-mail address where I can send my
thoughts and complaints to?"
Here's the page with all of Universal's contact info.
=================================================
YOU CAN AFFORD DISNEY WORLD!
If you THINK a Disney vacation costs too much ... WE AGREE!
That's why we created the ULTIMATE Disney savings site. Save
up to 40% on your total trip. Learn about discounts on
tickets, food, Disney merchandise, hotels ON Disney
property, travel, parking, and MUCH more. Too much to list
here. See it all here.
=================================================
Kim visited WDW in October. She sent us her trip report:
"We just returned from a trip to Disney. We stayed at the
Port Orleans Riverside. I must say that we would not stay
there again. Although the grounds are beautiful and the
rooms were ok, the food was horrible and the service was
horrendous! It certainly was not up to par with what we have
come to know as Disney service.
The food court was big, loud, slow and dirty. Most meals
were cold by the time we got through the register lines.
Every night I had to wade through spills on the floor to get
to the beverage area. Once there, we would find most things
were empty. In the morning at least 3 of the 4 creamer
containers were empty. Most times there were no clean trays
up front to use and we had to juggle our food.
One evening I stood for 15 minutes to get a pizza and no one
even came to the window to take my order. When I finally got
someone's attention I was told that I would have to wait.
When I responded that I had been waiting for 15 mins
already, the employee rolled his eyes and said, "well you'll
have to wait a bit longer then." I moved to the burger line
and stood in that line for 10 mins and it never even moved!
We ended up having cookies for dinner! This was not the best
with a cranky 7 year old.
One night we decided to go to the food court for ice cream
for dinner, figuring that it would be fast and no problem.
My daughter wanted a small hot fudge sundae. The women
behind the counter said they were only one size. I explained
that it would be a waste - just make it smaller and I will
pay the same price. She huffed and puffed and commented
under breath that "everyone has to cause problems today." At
that point my daughter piped up and told the woman to just
make whatever she wanted and that my daughter would take it!
One night we decided to try the sit down restaurant at the
hotel. The selections were nice. We were encouraged. I
ordered a salad and soup. My salad never came and by the
time we saw our waitress again, the rest of our party was
finished and it was too late. My husband ordered beef and it
was fatty and cold. My daughter's meal was also cold. The
waitress never returned to see how things were and we had to
hunt her down for the bill.
We also tried the sit down for breakfast - it only opens at
730 am. We arrived at 8am and there was a 45 minute wait!!
You don't wait that long anywhere for breakfast! There were
a bunch of open tables, so it had to be staffing issue.
When we first arrived at the hotel, our bags were whisked
away to a holding area. We were told to call from our room
and they would get the bags right to us. Once we finally got
the rooms (our reservation was screwed up) we called the
bell captain area. I gave our name and our room. I was asked
for the number of bags we had. We could not remember
exactly. I was told to look at the ticket we were given. My
husband had the ticket and was not in the room. I asked what
difference it made, just give us the bags that have our full
names on them. At that point she said that there could be
guests with the same name.
I got the ticket and told the woman the number of bags. The
ticket also had a claim # on it and I asked if she needed
that. She told me no that as long as they know how many
bags. When I questioned how that fact would help to
determine which 6 bags were ours as opposed to another
person with our name, she just hung up on me. The whole
thing was ridiculous and the woman had a poor poor attitude.
It took over 1 hour to get our bags to our room!
The overall customer service at this resort was non
existent. It appeared that all of the employees felt they
did not want to be there or that they were being overworked.
None of them were happy or in the "Disney mood"
We will never stay there again. We were so dissatisfied that
we had friends who have changed their reservations for
December to another resort. This was a horrible experience.
Last time we stayed at the Best Western at Downtown Disney.
It was FANTASTIC! A much cheaper price, food was good and
the restaurant and hotel were clean. The employees were
happy and helpful. We found the bus rides easy and it was a
quick walk to the many shops and food places at Downtown
Disney."
Kim, I would send a letter of complaint to the manager of
Port Orleams Riverside! Here is the address:
General Manager of Port Orleans Riverside
PO Box 10000
Lake Buena Vista, FL 32830
You can use this address as well:
COMPLAINTS AND COMMENTS:
Walt Disney World Guest Communications
P.O. Box 10040
Lake Buena Vista, FL 32830-0040
Let us know how they respond.
=================================================
ADDITIONAL RESOURCES
Affordable Disney Books
Disney and other new books 50-90% off the list price.
Hundreds of books under $1.00! Shop now for an additional
50% off their already low prices on over 2500 titles. Items
will sell out fast. Don't miss out. Plus! Over 700 videos
have been marked down to $1.99. To check out the bargains, click here.
--------------------------------
Got Coupons?
Here's a great deal on the 2005 Edition of the Orlando
Entertainment Book, which can save you thousands on travel,
groceries, shopping, movie tickets, and more! For a limited
time, all 2005 Entertainment books are 50% OFF their retail
price or just $12.50 a book! Now you can buy two books for
the price of one and save even more! You could buy one for
Florida and one for your local area! Offers in the 2005
books are valid through November 1, 2005. For details, click here.
--------------------------------
Affordable Accommodations
Get the guaranteed lowest prices at the Downtown Disney
Resorts as well as at hotels, condos and vacation rentals
outside Disney property. Plus! Receive up to a $100.00 rebate! For hotels, click here.
--------------------------------
Affordable Car Rental
Just enter in your travel dates, select the kind of car you
want, and receive a list of car rental prices at over 12
companies starting with the cheapest price! Click here.
Cheryl writes: "I saved over $200.00 on my mini van rental!!!"
--------------------------------
Affordable Airfare
This service delivers as many as 230 flight options in a
single search - more options than any other travel site.
It's possible to save as much as 80%! To compare prices, click here.
=============================================
See You Real Soon!
John
AffordableDisney.Com.
johngross@affordabledisney.com
=============================================
Disclaimer: We cannot guarantee the accuracy of information
contained in THE DISNEY NEWS. Always check to be sure. The
views and opinions expressed by others in THE DISNEY NEWS do
not necessarily reflect the views of AffordableDisney.Com.
=============================================
March 08, 2005
Copyright © 1999 - 2005 by John P. Gross. All rights reserved.
=================================================
To subscribe to Affordable Disney's blog, click the following
icon:
Or copy and paste the following URL into your RSS Reader:
http://affordabledisney.blogspot.com/atom.xml
=================================================
Hi Everyone,
This just in...
DISNEYLAND, CALIFORNIA
How to join the ESPN Zone MVP Club for FREE and receive a
$20 Voucher to any ESPN Zone!
VEGAS
Strip View Tower Rooms from $45 at this Hotel & Casino!
Valid April through July, 2005. Single/Double Occupancy.
Hurry! Make your reservation by March 17, 2005 to take
advantage of these special rates.
Log in today. Not a member? Join our Disney family here.
Now... Lean back, prop up your feet, and take a Disney break!
=================================================
DON'T LEAVE HOME WITHOUT IT!
Disney offers special deals to Disney's Visa cardholders.
Plus, you'll get 25 Disney Dream Reward Dollars FREE after
your first purchase! For more details, click here.
Universal offers special deals to Universal Entertainment
MasterCard cardholders. Apply now and receive a movie ticket
with your first purchase! For more details, click here.
=================================================
A visitor writes:
"I was recently at the universal studios in FL and wanted
some contact info for their guest relation dept. is there an
address, tele.# or e-mail address where I can send my
thoughts and complaints to?"
Here's the page with all of Universal's contact info.
=================================================
YOU CAN AFFORD DISNEY WORLD!
If you THINK a Disney vacation costs too much ... WE AGREE!
That's why we created the ULTIMATE Disney savings site. Save
up to 40% on your total trip. Learn about discounts on
tickets, food, Disney merchandise, hotels ON Disney
property, travel, parking, and MUCH more. Too much to list
here. See it all here.
=================================================
Kim visited WDW in October. She sent us her trip report:
"We just returned from a trip to Disney. We stayed at the
Port Orleans Riverside. I must say that we would not stay
there again. Although the grounds are beautiful and the
rooms were ok, the food was horrible and the service was
horrendous! It certainly was not up to par with what we have
come to know as Disney service.
The food court was big, loud, slow and dirty. Most meals
were cold by the time we got through the register lines.
Every night I had to wade through spills on the floor to get
to the beverage area. Once there, we would find most things
were empty. In the morning at least 3 of the 4 creamer
containers were empty. Most times there were no clean trays
up front to use and we had to juggle our food.
One evening I stood for 15 minutes to get a pizza and no one
even came to the window to take my order. When I finally got
someone's attention I was told that I would have to wait.
When I responded that I had been waiting for 15 mins
already, the employee rolled his eyes and said, "well you'll
have to wait a bit longer then." I moved to the burger line
and stood in that line for 10 mins and it never even moved!
We ended up having cookies for dinner! This was not the best
with a cranky 7 year old.
One night we decided to go to the food court for ice cream
for dinner, figuring that it would be fast and no problem.
My daughter wanted a small hot fudge sundae. The women
behind the counter said they were only one size. I explained
that it would be a waste - just make it smaller and I will
pay the same price. She huffed and puffed and commented
under breath that "everyone has to cause problems today." At
that point my daughter piped up and told the woman to just
make whatever she wanted and that my daughter would take it!
One night we decided to try the sit down restaurant at the
hotel. The selections were nice. We were encouraged. I
ordered a salad and soup. My salad never came and by the
time we saw our waitress again, the rest of our party was
finished and it was too late. My husband ordered beef and it
was fatty and cold. My daughter's meal was also cold. The
waitress never returned to see how things were and we had to
hunt her down for the bill.
We also tried the sit down for breakfast - it only opens at
730 am. We arrived at 8am and there was a 45 minute wait!!
You don't wait that long anywhere for breakfast! There were
a bunch of open tables, so it had to be staffing issue.
When we first arrived at the hotel, our bags were whisked
away to a holding area. We were told to call from our room
and they would get the bags right to us. Once we finally got
the rooms (our reservation was screwed up) we called the
bell captain area. I gave our name and our room. I was asked
for the number of bags we had. We could not remember
exactly. I was told to look at the ticket we were given. My
husband had the ticket and was not in the room. I asked what
difference it made, just give us the bags that have our full
names on them. At that point she said that there could be
guests with the same name.
I got the ticket and told the woman the number of bags. The
ticket also had a claim # on it and I asked if she needed
that. She told me no that as long as they know how many
bags. When I questioned how that fact would help to
determine which 6 bags were ours as opposed to another
person with our name, she just hung up on me. The whole
thing was ridiculous and the woman had a poor poor attitude.
It took over 1 hour to get our bags to our room!
The overall customer service at this resort was non
existent. It appeared that all of the employees felt they
did not want to be there or that they were being overworked.
None of them were happy or in the "Disney mood"
We will never stay there again. We were so dissatisfied that
we had friends who have changed their reservations for
December to another resort. This was a horrible experience.
Last time we stayed at the Best Western at Downtown Disney.
It was FANTASTIC! A much cheaper price, food was good and
the restaurant and hotel were clean. The employees were
happy and helpful. We found the bus rides easy and it was a
quick walk to the many shops and food places at Downtown
Disney."
Kim, I would send a letter of complaint to the manager of
Port Orleams Riverside! Here is the address:
General Manager of Port Orleans Riverside
PO Box 10000
Lake Buena Vista, FL 32830
You can use this address as well:
COMPLAINTS AND COMMENTS:
Walt Disney World Guest Communications
P.O. Box 10040
Lake Buena Vista, FL 32830-0040
Let us know how they respond.
=================================================
ADDITIONAL RESOURCES
Affordable Disney Books
Disney and other new books 50-90% off the list price.
Hundreds of books under $1.00! Shop now for an additional
50% off their already low prices on over 2500 titles. Items
will sell out fast. Don't miss out. Plus! Over 700 videos
have been marked down to $1.99. To check out the bargains, click here.
--------------------------------
Got Coupons?
Here's a great deal on the 2005 Edition of the Orlando
Entertainment Book, which can save you thousands on travel,
groceries, shopping, movie tickets, and more! For a limited
time, all 2005 Entertainment books are 50% OFF their retail
price or just $12.50 a book! Now you can buy two books for
the price of one and save even more! You could buy one for
Florida and one for your local area! Offers in the 2005
books are valid through November 1, 2005. For details, click here.
--------------------------------
Affordable Accommodations
Get the guaranteed lowest prices at the Downtown Disney
Resorts as well as at hotels, condos and vacation rentals
outside Disney property. Plus! Receive up to a $100.00 rebate! For hotels, click here.
--------------------------------
Affordable Car Rental
Just enter in your travel dates, select the kind of car you
want, and receive a list of car rental prices at over 12
companies starting with the cheapest price! Click here.
Cheryl writes: "I saved over $200.00 on my mini van rental!!!"
--------------------------------
Affordable Airfare
This service delivers as many as 230 flight options in a
single search - more options than any other travel site.
It's possible to save as much as 80%! To compare prices, click here.
=============================================
See You Real Soon!
John
AffordableDisney.Com.
johngross@affordabledisney.com
=============================================
Disclaimer: We cannot guarantee the accuracy of information
contained in THE DISNEY NEWS. Always check to be sure. The
views and opinions expressed by others in THE DISNEY NEWS do
not necessarily reflect the views of AffordableDisney.Com.
=============================================
posted by AffordableDisney.Com at 7:29 AM
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